Frequently Asked Questions

  • How Can I Track My Order?

    Once your order ships, we’ll send you a confirmation email with a tracking link. Use this to monitor your shipment's progress.

  • How Can I Return My Order?

    Returns are accepted within 14 days of delivery. Items must be unworn and in original packaging. To start a return, contact us for the return authorisation.

  • How Are Refunds Processed?

    Refunds are issued to your original payment method within 5-7 business days of receiving your returned item. Shipping fees are non-refundable.

  • Can I Change My Shipping Address After Dispatch?

    Unfortunately, we cannot change the shipping address once an order has been dispatched. Please double-check your details before completing your purchase.

  • Unsure Of My Sizing

    Refer to our detailed size guide on each product page. For further assistance, email sales@geowebstore.com

  • Can I Exchange My Order?

    At this time, we do not offer direct exchanges. Please return your item for a refund and place a new order for the desired size or color.

    Have additional questions? Reach out to us at sales@geowebstore.com