Frequently Asked Questions
-
How Can I Track My Order?
Once your order ships, we’ll send you a confirmation email with a tracking link. Use this to monitor your shipment's progress.
-
How Can I Return My Order?
Returns are accepted within 14 days of delivery. Items must be unworn and in original packaging. To start a return, contact us for the return authorisation.
-
How Are Refunds Processed?
Refunds are issued to your original payment method within 5-7 business days of receiving your returned item. Shipping fees are non-refundable.
-
Can I Change My Shipping Address After Dispatch?
Unfortunately, we cannot change the shipping address once an order has been dispatched. Please double-check your details before completing your purchase.
-
Unsure Of My Sizing
Refer to our detailed size guide on each product page. For further assistance, email sales@geowebstore.com
-
Can I Exchange My Order?
At this time, we do not offer direct exchanges. Please return your item for a refund and place a new order for the desired size or color.
Have additional questions? Reach out to us at sales@geowebstore.com